Privacy Policy for joroventis.sbs

Your privacy matters to us. This notice describes the personal information we collect, how it is handled, and your rights under Malaysian regulations and relevant international laws.

Information We Collect

We collect certain details when you use our website or services, limited to what is necessary for secure and effective use.

• Contact information, such as name, email address, or phone, submitted through our contact forms or communications.
• Log and device data, including IP address, browser type, and session times for technical and security purposes.
• Cookie data, which may record usage patterns to personalize and improve browsing experience.
• Any messages or requests sent by you to our support team are retained for tracking and resolving issues.

How We Use Your Data

We use your data only for providing, maintaining, and improving our service, and for communications you initiate.

• To respond to your questions, support requests, or feedback efficiently and personally.
• For site analytics aimed at improving usability, content relevance, and platform security.
• To deliver service updates, important notices, or changes to our terms or policies.
• To comply with all applicable legal, regulatory, or contractual obligations as required by Malaysian law.

Legal Basis for Processing

Our legal basis reflects your consent, performance of service, or compliance with law.

We process personal data with your informed consent, to fulfill service delivery, and where necessary by applicable legislation or legal requests.

Sharing information

We do not sell or profit from your data. Sharing is strictly limited to what’s needed for essential functionality.

• Information may be shared with trusted partners (such as hosting or analytics providers) only for supporting secure operation and functionality.
• We share data when required for compliance with law, regulation, or governmental requests.
• Personal data is protected by agreements with service providers, limiting their use for specified support functions only.

Data Security

Security is a priority. We apply reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, loss, or misuse. Access is restricted to staff or trusted partners needing it to carry out services. While no system is entirely immune, we work hard to minimize risks to your data.

Your Rights

You have choices and rights regarding your personal information and its use.

• Request access to the personal data we hold about you at any time.
• Correct or update your data if you find inaccuracies in our records.
• Request deletion or withdrawal of consent for data we no longer need or use.
• Raise a concern about how your information is used if you believe your rights are affected.

Cookies and Tracking

Cookies improve your browsing by storing preferences and anonymous usage data. You can manage or disable cookies at any moment by changing browser settings or through our options.

Cookie Policy Cookie Policy

Contact Us

Contact us for questions, requests, or any issue relating to your privacy rights.

Changes to This Policy

We may revise this privacy notice as our services or legal requirements change. Please review the policy regularly for updates.